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DISCUSSION FORUMS : Forkliftaction.communicate
Forum: Safety, training & legislation
Discussion:  Forklift Safety- Proactive Companies
Number of messages: 27
Page: [1] 2
START MESSAGE:
RCD450
Alberta, Canada
Hi all,  first time on this forum and was hoping some of you could share some of your wisdom and expierience. My company has over 80 operators and has requested I do some reserch into developing an internal program for Lift Truck Safety. We currently use a third party for operator safety training certification, however as you know this is not enough; I wish to develope an additional program internally to remind operators more frequently the importance of operator safety. Ideas so far are: Lift Truck Competitions, Awards for Safe Driving, Supervisor Training, etc.  
My question.... can anyone share informatoin regarding sucessful programs being utalized with other large companies in their area?
Any ideas would be of help...

Posted 13 Oct 2004 09:25 AM Reply  Report this message
REPLIES: Sort replies by
RCD450
Alberta, Canada
Yes, I am familar with the Keytroller and/or G-Force systems, thank you for the note.
I do beieve this is one solution, hoping others may have identiffed other solutions.....
Tks Again

Posted 15 Oct 2004 01:36 AM Reply  Report this message
Al_S
Alberta, Canada
To RCD450,
We are equipped to create site specific safety training programs for  our Alberta customers.
This would be a software based program with video shot at your site and tailored to suit your company training requirements. We can handle all mobile equipment.



-------------------------
Alberta Forklift Safety Council Serious about safety!

Posted 15 Oct 2004 02:37 AM Reply  Report this message
RCD450
Alberta, Canada
Tks Al  S, however the company already has an extensive safety  program, I am looking for additional program ideas to supplement specificically the lift truck operators
Tks for the Reply.

Posted 15 Oct 2004 03:03 AM Reply  Report this message
Panthertrainer
Ohio, United States
Hopefully I can help shed some light on what has worked for us.  

First, we use materials that are cutting edge and interesting.  Some are actually shot on site and very specific to the actual workplace and lifts, including filming past near misses and views from the lift operators perspective.  We also try to mix things up with not only serious issues but also humor.

Second, I highly recommend the forklift skills challenge (some call them rodeos) as a positive motivator.  When properly set up they reinforce safe behavior and also promote efficiency.   When done wrong they just promote speed, which is not what you want.  Setting up real life simulations and getting enough qualified people to judge and enough good safe equipment to operate can be an issue.  Our teams come back year after year and the operators love it and talk about it all year.

Third, if you really want safe operations then consider linking your supervisors pay or bonus' to their employees safety performances over the year.  When the pay is on the line they will do the right things.

Forth, awards are fine if they are only given to the top people.  If everyone gets one, including the guy that hit the buidling column, then people won't find value in them or want them.

Forklift systems such as the ones mentioned are fine but should not take the place of the things you are looking to do, but rather supplement them after the fact.  You are headed in the right direction.  Good luck!

Modified 25 Nov 2004 08:40 AM
by poster.
Reply  Report this message
philip_t
Cleveland, United Kingdom
Having dealt for 25 years in the industry within the UK,  I have seen many different forms of motivation for safer operation.  However in the UK we have 32 million vehicle drivers,  the only award you get for safe driving is a reduction in insurance costs,  but don't hold your breath.  The fact is that without penalty as david h states then there will be neglect.  I could not estimate the amount of damage I have seen, which goes largely unoticed by company directors,  also largely unpunished.  Endorsement linked to pay, is a good source of safe awareness,  but hey,  there is nothing wrong in competative training.

-------------------------
IF IT'S NOT INSPECTED IT'S NOT SAFE

Posted 5 Jan 2005 04:24 AM Reply  Report this message
simon_k
Devonshire, United Kingdom
Scrapping the whole concept of 'productivity bonuses' wouldn't do any harm either.Very good for 'figures' but not so good for safety.

Posted 7 Jan 2005 06:54 AM Reply  Report this message
diesel
Quebec, Canada
Like Simon k is saying speed kill's .... Most lift truck related accident was caused direcly or indirectly by SPEED. So a good step for you to start is to study how you can reduce the speed factor in your compagny and make your operator aware that the secret in going fast is to learn how to SLOW down and do the job right the first time.  Good luck

Posted 14 Jan 2005 11:11 AM Reply  Report this message
arun_p
New Jersey, United States
RCD450, Access Control Group offers total fleet management system Assetor and Vigilant G2.  One inmportant feature is pre-shift inspection checklist.  The system can be  programmed with user-defined checklist which must be answered PRIOR to lift truck operation.  The operator must enter PIN to get access.  If operator response to the checklist question is not what system expects, the system sends an alert to a PC via wireless link.  Email can also be sent to the supervisor.  Optionally the truck can be disabled if not safe.

Additionally, the system keeps track of operator training by the class of vehicle.  Operator can be restriced by their certification dates.

The system offers many other benefits and can be an ideal tool for busy fleet manager.

Please visit [url/email removed]

Posted 22 Apr 2005 12:13 AM Reply  Report this message
steve_w
Texas, United States
I believe everyone has missed the real issue,  these are human issue's that can't be fixed with a program, training, shock system, etc...  

The fix needs to be driven from senior management, ask yourself this when was the last person fired for not stopping, or pedistrian walks in a forklift aisle?  Most corporations try fixing the problem by software or operator code system $$$$$$, none of which help if management doe's nothing with it.  

The are so many factor to a safe program, rotation of the fleet, right type of fleet, the right training, operators and management, the product flow, facility design, maintenance of the fleet. etc.... good luck don't waste your money on these's system with out doing your homework first

Ask yourself this are you going to track this information? Is your company prepared to hire staff for this?  Doe's your company have a WMS if so who looks at the data and how often?  Do you feel your operators won't lie on the checklist or give out thier code to their buddy?  HUMAN ISSUE"S ,  Lifelead international is a good leadership company.  There are others if needed.

Posted 27 Apr 2005 05:35 AM Reply  Report this message
Panthertrainer
Ohio, United States
Nice post Steve W.  Systems are an aide only and do not fix the problems if management is not prepared and committed.  I have sold systems and have had them fail when no used the data they gathered or even bothered to discipline when problems were identified.  All the systems are worthless without the commitment and effort, with those they can be valuable though.  There is no magic bullet to forklift problems and there never will be unless you plan on taking the human operator out of the equation entirely.  There is no substitute for hard work.

Posted 27 Apr 2005 10:45 AM Reply  Report this message
RCD450
Alberta, Canada
I agree with your comments guys..

"It's all about people"

Posted 28 Apr 2005 01:01 AM Reply  Report this message
arun_p
New Jersey, United States
I agree with last 3 replies.  Unless the management has clear objectives and assigns an ownership for the project, the system will not help.  The tools such as electronic checklist, Impact detection and utilization can minimize process owner's time to gather and analyze data. The most important part is to take appropriate action based on available data.

User friendly system and intelligent software can address most issues such as lying to checlist questions or giving out his/her password to a buddy.  The person who gives out password should know that any alarm occurs will be linked to that password.  But again, its all about how concerned and committed the management is to these issues.  If they are not serious, there is no reason to spend money and other resources since the system/software will not save money or headaches on its own.

Posted 28 Apr 2005 01:31 AM Reply  Report this message
dan_m
Ontario, Canada
I also blame it all on management.  As a highly respected forklift trainer (independent), whose rates are extremely competitive, lost a smallish contract at a business who decided to opt for a competitior who is $200.00 less TOTAL.  I know this trainer and all he is interested in is the money.  Get in fast.  Get out faster.
I find that most management are simply interested in having their employees 'certified'.  As long as there is a piece of paper on- file stating that they have done their due diligence, that is all they care about.  They want the cheapest, the quickest and the simplest.  And you ask what can you do to keep interest in safety on the same level as management's prime interest of 'revenue building' for the company?

Posted 14 Oct 2005 01:23 AM Reply  Report this message
joe_m
New Jersey, United States
I am an outside consultant, and I agree that the the training from outside consultants pales in effectiveness when compared to well-designed training and management practices that are administered by INHOUSE supervision.  For ideas or suggestions on an inhouse process that has been proven to work in larger companies, there is allot of useful stuff you can download for free at [url/email removed].  Best wishes.

-------------------------
Training for Precision and Speed of Operation = Safe and Productive Operators

Posted 14 Oct 2005 01:59 AM Reply  Report this message
dan_m
Ontario, Canada
I must first say, based on my experience, that in-house trainers have to be the worst.  Take HOME DEPOT.  Need I say more?
Most forklift dealers are looking at the bottom line and it does not seem to be a priority.  Sales, service, parts, rentals all seem to come before training however if they can pick up a few extra $$$$, they will provide training.
And the fact that "trainers" are not required to pass a government certified test or presentation format with standard tests, that leaves the field open to misinformed, ill-trained operators (individuals).
I don't do training to become rich.  I do it to hopefully minimize the risk of incidents in the workplace.
Management has it done for a piece of paper and that is all they care about.  
And remeber those companies who procrastinate (re training) because a supervisor is off ill.

Posted 14 Oct 2005 03:17 AM Reply  Report this message
dan_m
Ontario, Canada
I must first say, based on my experience, that in-house trainers have to be the worst.  Take HOME DEPOT.  Need I say more?
Most forklift dealers are looking at the bottom line and it does not seem to be a priority.  Sales, service, parts, rentals all seem to come before training however if they can pick up a few extra $$$$, they will provide training.
And the fact that "trainers" are not required to pass a government certified test or presentation format with standard tests, that leaves the field open to misinformed, ill-trained operators (individuals).
I don't do training to become rich.  I do it to hopefully minimize the risk of incidents in the workplace.
Management has it done for a piece of paper and that is all they care about.  
And remeber those companies who procrastinate (re training) because a supervisor is off ill.

Posted 14 Oct 2005 03:17 AM Reply  Report this message
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