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WELCOME TO FORKLIFTACTION.COM, MATERIALS HANDLING ONLINE.
This is issue #320 - 26 July 2007 of the weekly newsletter for industry professionals.
“MMH: Watch these companies.”
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World’s largest rental company could be sold this year
GREENWICH, CT, United States
United Rentals has signed an agreement to be acquired by private equity company Cerberus Capital Management LLC for USD6.6 billion.
In April, United Rentals announced it had retained UBS Investment Bank and Credit Suisse as advisors to explore strategic alternatives to maximise shareholder value. A sale of the company was touted as a possibility (Forkliftaction.com News #306).
The transaction value includes the assumption of USD2.6 billion in debt.
Shareholders will receive USD34.50 cash per common stock. This is a 25% premium over United Rentals’ closing share price of USD27.55 prior to the April 10 announcement.
Company chairman Bradley S Jacobs says this is a favourable agreement for its shareholders.
“A decade ago, we started United Rentals with a little more than a concept and achieved industry leadership in just 13 months. Today, we remain the pre-eminent equipment rental company in the world.”
United Rentals was established by co-founder Jacobs in 1997 with start-up equity of USD35 million. On July 23, United Rentals signed a definitive merger agreement to sell the company to Cerberus for almost 200 times the initial investment.
The board of directors has approved the agreement and recommended shareholders approve the transaction.
Under its agreement with Cerberus, United Rentals can continue soliciting proposals for alternative transactions from third parties for a 30-day period through to August 31. The equipment rental company says it will not disclose developments in the solicitation process unless its board makes a decision on any proposals.
If no alternative transactions emerge, the sale is expected to be finalised later this year, CEO Michael Kneeland says.
The company claims to be the world’s largest equipment rental company – its annual revenues are about USD3.9 billion, it has more than 12,000 employees and USD4 billion in rental fleet in 690 locations.
As of Dec 31, 2006, United Rentals had over 260,000 machines in over 20,000 equipment classes in its fleet.
Kneeland says recent data shows its fleet has 73,555 forklifts, 10,445 telehandlers and 72,401 self-propelled scissors and booms.
Emissions test online
SANTA FE SPRINGS, CA, United States
A simple automatic calculator has been posted on the Internet to allow fleet managers to test their compliance with the 2009 California Air Resource Board (CARB) requirements.
The self-assessment tool is the brainchild of Simon Walker, regional sales manager with electric forklift manufacturer, Raymond Corporation.
“I created an Excel version of the calculator a few weeks ago but have only just recently been able to get the format into a webpage to share over the web,” he says after launching the tool on forkliftaction.com earlier this week.
Walker explains that all the calculations are completely automated so that users entering their data get an instant indication of their fleet’s environmental emissions compliance.
Although the site hasn’t yet had many takers, Walker says the calculator was recently used to determine the compliance readiness of a large coffee roaster in California.
The company has a fleet of 50 old propane trucks and, using Raymond’s assessment, found that “their fleet, if they do nothing, will be five times over the 2009 CARB emissions limit”, Walker notes.
“However, if they simply retire 10 of their oldest units and replace them with zero-emissions (electric forklifts) and retrofit 33 of their remaining ‘uncontrolled’ trucks with catalytic converters, it is estimated they will be in compliance.
“The best news,” he adds, “is they have 18 months to incorporate the changes”.
Walker hopes the calculator “will take some of the complexity out of the CARB regulations and will lead to greater interest in our zero-emissions Raymond forklifts”.
While the online compliance measure is automated and anonymous, respondents who supply their contact details will get a thorough report with “some interpretation and advice on how to become compliant”.
Don’t be surprised if that advice includes purchasing new equipment from Raymond. As Walker explains, “many people do not know that by simply adding a couple of inexpensive electric pallet trucks, a company's average emissions can be greatly reduced”.
“This simple, inexpensive purchase in some cases might bring a fleet into 2009 compliance.” Of course, he’ll be even happier if they’re sourced from his inventory!
The compliance assessment can be found online at www.raymond-forklifts.com/Emissions_calculator.html.
MMH: Watch these companies
WALTHAM, MA, United States
Two Asian forklift manufacturers and an established European group with a new name are suppliers to watch, says Modern Materials Handling (MMH).
Modern associate editor Corinne Kator says every year, the magazine surveys forklift suppliers with revenues that do not qualify them for the top 20 list.
Godrej and Boyce Manufacturing Co of Mumbai, India and Hytsu of Shanghai, China were attention grabbers with their high revenues.
Godrej's industrial truck revenue jumped 44% from USD33 million to USD48 million in 2006.
Kator says Godrej could earn a spot in the top 20 if it continues its good growth rate.
She also singles out Hytsu as a fast-growing manufacturer, citing Forkliftaction.com News’s report on Hytsu's 2006 forklift sales revenues of USD45 million (Forkliftaction.com News #307).
Lastly, the Kion Group, which ranked number two on Modern's list was also marked as a company to watch. Kion grew at a higher rate than Toyota in 2006 and the revenue gap between them is about USD200 million.
“It will be interesting to see how the company fares in the next few years under the management of Goldman Sachs and KKR.”
Every company from MMH's 2005 top 20 ranking list returned to the list this year. China's Anhui Forklift Group (no. 10) was the only company that moved more than two positions.
Click here to view MMH's top 20 forklift suppliers.
Doosan: A USD10 billion company by 2010
SEOUL, Korea, South
Doosan has introduced four new forklift models, the last in the Pro-5 Series that was launched in IMHX, Birmingham, early this year.
Doosan Infracore managing director Chinwon Park says the Pro-5 Series, which is “stylish, safe, smart, stable and strong”, represents the most technologically advanced forklifts for the South Korean manufacturer.
“These latest models are the result of over five years’ work and include some of our most accomplished features like mast lock, automatic tilt levelling, active control technology and operator sensing system.”
With mast lock, the forklift's lift and tilt function activates to lock the vehicle when the operator is not in the normal operating position. Auto tilt levelling is another safety feature that maintains the mast's vertical position when the mast tilts forward. Active control technology controls the travel speed when the forklift turns. The operator sensing system sounds an alarm when the forklift is parked but the brake not activated.
Doosan has grown since the company bought the Daewoo forklift business in 2005. According to Doosan, its forklift sales revenue for 2006 is almost USD500 million and its stock market value has risen by 400%.
Doosan Infracore spokesperson KH Cho says when the company acquired Daewoo forklifts in May 2005, its stock price was around KRW8,000 (USD8.75) per share. The stock price is now around KRW36,000 (USD39.39).
Park says the company continues its ambitious outlook.
“We see major growth opportunities in the BRICs (Brazil, Russia, India, and China) markets and will further develop our presence in Europe and the US.
“Our vision is a USD10 billion revenue organisation by 2010, with a 10% operating profit.”
The new B16R, B45X, D80S and GC40S forklifts are available this month through Doosan’s 400 dealers in 90-plus countries.
Toyota terminates UK dealer
CASTLEFORD, United Kingdom
Toyota Industrial Equipment UK (TIEUK) has terminated its relationship with its dealer for the North, Midlands and East of England regions.
Impact ceased to be a Toyota forklift dealer on June 30. Sales and service operations for its territory are now handled by Toyota Industrial Equipment (Northern) and BT Rolatruc on behalf of Toyota Materials Handling UK (TMHUK).
TIEUK says it is investing in additional resources to deliver the “highest levels of customer service”. It is now recruiting new sales and service personnel across the North, Midlands and East.
TIEUK declined to answer Forkliftaction.com News’ request for further details and instead pointed to a press release on Toyota Material Handling Europe (TMHE)’s integration of Toyota and BT operations in the UK market.
In April, TMHE announced that after detailed studies, the organisation had decided to supply BT and Toyota products from a single source
(Forkliftaction.com News #304). TMHUK, led by the managing directors of BT Rolatruc Ltd and TIEUK Ltd, was created.
Over 200 sales and service staff would be recruited in the UK to support growth in the UK materials handling industry, the statement said.
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Auction breaks Ritchie Bros’ Fort Worth internet sales record
FORT WORTH, TX, United States
Almost 90 forklifts were sold at Ritchie Bros Auctioneers’ record- breaking unreserved Internet auction in Fort Worth, Texas from July 11-13.
Ritchie Bros division manager David Hobbs says over 50 telehandlers and around 20 rough-terrain forklifts were sold at Fort Worth.
“A wide range of manufacturers were represented, including Caterpillar, Nissan, Hyster, Mitsubishi, Skytrak, Cat, Terex, Case and Ingersoll-Rand.”
Hobbs adds that the equipment came from different consignors – equipment rental companies, dealers and end-users.
“CitiCapital Commercial was one of the major forklift consignors at this auction, selling over 30 items.”
CitiCapital president Rob Cook says the company has had an exclusive remarketing arrangement with Ritchie Bros for end-of-lease and repossessed equipment since 2005.
“At Ritchie Bros auctions, our equipment receives exposure to a very large pool of potential buyers – attending the auction in person or via the Internet – resulting in better price and net proceeds than we previously experienced.
“CitiCapital also has a finance program for equipment buyers at Ritchie Bros auctions.”
About USD11 million of the USD38 million of equipment sold was bought online, a new record for the Fort Worth auction site. More than 2,200 registered bidders from 38 countries, including 45 US states and nine Canadian provinces, participated in the auction. Almost 3,000 items from over 400 sellers were on auction.
Over 800 participants took part using rbauctionBid-Live. Internet bidders were winners or runners-up on 32% of the 1,800 items available online.
Among the industrial equipment for sale were 100 truck tractors, seven cranes, about 50 hydraulic excavators, 31 motor graders, 26 motor scrapers, 58 crawler tractors, 82 wheel loaders, and almost 200 forklifts, scissor lifts and boom lifts.
According to Ritchie Bros, over 10,300 items will be sold in its upcoming auctions. Details are available on www.rbauction.com.
Ritchie Bros’ Forklift Facts
Bolzoni reacts to newsletter
Bolzoni chief executive officer, Roberto Scotti, has questioned a reference to his company in last week’s Forkliftaction.com News (Forkliftaction.com News #319). In a letter, Scotti says:
“With reference to Forkliftaction Newsletter #319, in an article entitled “UK Firms missing out on profits”, we were rather surprised and puzzled to see mention of Bolzoni SpA with regards to the fact that Fidelity International Ltd has raised its stake in our company from 2% to 4%.
“Whilst confirming that the above information is correct, we feel that the context is unrelated and may give rise to confusion regarding our company’s image and real situation. Fidelity’s investment in Bolzoni is mentioned in an article dealing with ‘an industry wasting GBP211 million worth of profit every year; companies making losses; money being thrown away; companies who would make more profits under new ownership…’ etc.
“The fact that Bolzoni is associated with these statements is not very flattering and may even harm our image.
“For the record, we would like to clarify that Bolzoni is a public listed company with a floating capital of approximately 35% available to any investor on the market.
“Of course, we are very pleased that Fidelity has increased its stake in our company as we consider it a demonstration of their confidence but we would like to point out that, as can be clearly seen from our financial reports available on our website to all, our company has always produced profits, distinguishing itself for a steady and continuous growth and therefore has nothing in common with the scenario and the companies described in your article.
“We fear that, as a public company, this misleading article could have adverse effects on our customers, our investors (present and future), the market and consequently on our shares.”
Editor’s note: The reference to Bolzoni in the story about flagging profits in the UK market was not intended to imply any deficiency in the Italian company. On the contrary, it was included to demonstrate the investment community’s appetite for the forklift industry. Fidelity’s investment in Bolzoni was the most recent example at our disposal and I am confident that the majority of our readers will interpret the Bolzoni reference in that light.
Crown stackers win design award
NEW BREMEN, OH, United States
Crown Equipment Corp’s design center has won a gold International Design Excellence Award (IDEA) for its ST 3000, SX 3000 and WF 3000 family of electric walk-behind forklifts.
New Bremen-based Crown introduced the replacement stacker line in 2005, targeting smaller warehouse and retail operations with needs to transport pallets, pick orders or move heavy items. In addition, one of these forklifts can serve as a portable and adjustable-height work tool.
Competition juror Robin Edman says of the Crown entry in the business and industrial products category: “Crown sets the standard with an extremely well-planned, intuitive, attractive, functional and appropriate project. You just want to use it.” Edman is chief executive officer of the Swedish Industrial Design Foundation.
Crown improved stacker ergonomics with the X10 control handle, which allows primary lift, travel and horn controls to be activated simultaneously with one hand. The X10 provides for an optimum turning radius with a low-steer effort.
A large storage tray for tools, pens and knives and a bungee strap to hold loose paper are standard features.
With capabilities to reach heights up to 14 feet (4.2 metres), the ST3000 and WF3000 Series models can stack goods weighing up to 2000lb (900kg), and the SX3000 model can lift 3000lb (1,350kg).
Crown says sales of the new walkie straddle stackers increased more than 90% worldwide versus comparable Crown models.
In general, the ST replaces the M model, the SX replaces 30W and the WF replaces EM.
Initial list pricing for the line was USD10,400-USD14,000 depending on model and options.
The Industrial Designers Society of America, based in Dulles, Virginia, and BusinessWeek magazine co-sponsored the IDEA competition, which drew 1,691 entries from 30 countries. Organisers will present 20 gold, 19 silver and 42 bronze awards at a 20 October ceremony during the Connecting’07 World Design Congress in San Francisco, California. Until this year, the acronym IDEA stood for Industrial Design Excellence Award.
In earlier IDEA competitions, Crown received a 2006 silver for its TSP 6000 turret stockpicker (Forkliftaction.com News #269), a 2004 silver for its PE 4000 series end-control pallet truck, a 2003 gold for its FC 4000 four-wheel sit-down counterbalanced electric truck and a 1999 gold for its Wave Work assist vehicle.
Movers & Shakers
MAIDENHEAD, United Kingdom
Geoff Tucker has been appointed managing director of Barloworld Handling in the UK. Tucker, a chartered accountant, joined Barloworld 26 years ago. In 1992, he was appointed Barloworld Handling South Africa managing director and in 2002, he was appointed on the board of Barloworld Equipment Co South Africa. He is now responsible for Barloworld Handling’s operations in the UK and Southern Africa.
MT KISCO, NY, United States
Curtis Instruments has appointed Richard Sadler as executive vice president of sales and marketing. Sadler has been a member of Curtis senior management staff for 24 years. He joined Curtis in 1983 as managing director for Curtis UK, which included sales, service and manufacturing operations. His most recent position was vice president of European operations.
HUDDERSFIELD, United Kingdom
Paul Redfern has been appointed Easilift Loading Systems’ account manager for major projects. He will be responsible for day-to-day liaison with customers on projects involving a minimum of 25 loading bays. Redfern joined Easilift in 2002 as technical sales engineer covering North East UK and Yorkshire.
CVS acquisition on hold
Cargotec’s acquisition of Italian manufacturer CVS Ferrari is on hold because German competition authorities have raised concerns (Forkliftaction.com News #293).
Cargotec says in a statement the two companies are co-operating with the competition authorities but remain competitors in their own businesses for now.
Cargotec senior vice president of investor relations Eeva Mäkelä says the company would not comment further.
TVH takes over Hendrickx
TVH Group has taken over forklift and aerial platform rental company Hendrickx Renting BVBA of Sint-Niklaas.
TVH says nothing will change for Hendrickx’s customers but they can expect “even better” service from the company’s 13 employees.
Hendrickx will be supported by TVH Rental Equipment’s fleet of forklifts, scissor lifts, articulating boom lifts, loading ramps and aerial platforms.
Read this week's industry profile on TVH OEM & e-commerce manager Kristof Bolle.
Sparky will list on BSE
Sparky AD will make a secondary offering of shares on the Bulgarian Stock Exchange, Bulgarian News Digest reported.
The proposal is subject to approval by shareholders at a meeting on July 27.
Sparky posted an after-tax profit of BGL1.796 million (USD1.258 million) and sales revenue of BGL31.365 million (USD21.97 million) for 2006, the report said.
Forklift gets bobbing bull onto pillars
YANKTON, SD, United States
A forklift was used to install a 3,000lb (1,360.8kg) steel bull sculpture outside a livestock market in Yankton, South Dakota.
John Herrboldt of Herrboldt Construction told Yankton Press and Dakotan it took 30 minutes to lift the steel bull onto pillars, bolt its feet down and fasten its 500lb (226.8kg) head.
Gail Solhers, the sale barn owner, says the bull’s head bobs when the wind blows.
“When people drive by and see that huge bull out there with his head bobbing in the wind, it’ll catch their attention.
“Hopefully it won’t cause any (auto) accidents.”
Search 4015 listings in the MarketplaceSample of used equipment for sale:
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Click here to include your used forklifts, stackers, telehandlers, container handlers, attachments etc.
Massive growth in WA dealership
KEWDALE, West Australia, Australia
Toyota Material Handling's West Australian dealership has opened a new multi-purpose facility in Perth, reflecting massive growth in the company over the last 18 months.
The new 3300m2 facility, which is four times bigger than the previous premises at Canning Vale, was officially opened in April this year in Kewdale (near Perth Airport) and combines all of the dealership's operations under one roof.
The company’s product range includes Toyota Industrial Equipment, BT Lift Trucks and Raymond Forklifts, as well as Toyota Huski skid-steer loaders and Toyota towing tractors.
Regional general manager Jason Bell says the new facility is a world apart from the previous one in Canning Vale - and will further boost levels of product support.
"The new building has expanded our workshop area by a factor of five and our spare parts storage area by a factor of 10.
"We can now hold a large parts inventory - an important consideration in Western Australia - and we have ample room for growth.
"Our customers will benefit directly, because we now provide a one-stop shop on a main road close to the main industrial areas of Perth - and hence close to most of our customer base. And we're close to the airport if we need to send spare parts around the state.
"The whole flavour of the new facility is professional and up to the minute - as typified by the bright, airy 1,000m2 workshop and 300m2 parts area."
According to Bell, the new facility also provided for faster supply of new and casual hire machines.
"We can now hold up to 110 new machines in stock at any time, as well as casual hire machines - and that means quicker delivery for sale or rental."
TMH (WA) was established in October 2005, replacing the previous WA dealership, Liftrite Toyota. For the first 20 months of its operations, the company was based in Canning Vale.
Bell reports that the company experienced extraordinary growth in that time.
"Since we opened the doors on October 1, 2005, TMH (WA) has grown in total staff numbers from eight to 42 and from three technical staff to 16 - with 12 mobile service vans," he says.
Halbro and Hyundai in NZ
AUCKLAND, New Zealand
Halbro Forklifts of Auckland, New Zealand is opening a new branch in Christchurch, due to increased demand for the Hyundai brand of forklifts, for which it is the exclusive distributor in the country.
According to new owner Tim Eaden, who bought the 33-year old company in November last year, the Hyundai brand is renowned for its ruggedness and reliability. Priced in the mid-range bracket, it is becoming increasingly popular in New Zealand, he says.
The company has just received its first shipment of the latest LPG and diesel 7 series forklifts, adding to the already extensive 7 series range. They feature sealed wet disk brakes and a low–vibration design, with an emphasis on driver comfort and enhanced safety features.
“The product has the biggest fuel tank in its class at 55 litres, and its efficiency in low-speed operations is enhanced with high engine torque in the mid- to low-rev range where most operations are performed,” says Eaden.
Australian presence needed in Japan
Now is a good time for Australian firms to consider sending an employee to work in Japan or to export goods/services to the world’s second-biggest economy, according to Austrade, the Australian Government’s export development agency.
The agency’s Osaka/Japan-based senior trade commissioner, Michael Clifton, says although Japan is Australia’s number one export destination, and despite good strategic reasons to set up there, fewer than 100 Australian firms have a presence.
“The Japanese Government has announced a policy direction to increase foreign investment from 2.8% to 10% by the year 2010. This, in turn, has led to more acceptance of international goods and services,” says Clifton.
“Having an employee based in Japan is a very effective way to increase your business’s export success.”
According to executive director of the Australian-Japan Business Corporation Committee, Paul Gallagher, if you’re serious about the Japanese market, then it’s not a market you target once or twice a year. You should at least consider going there once a month – or base a staff member there.
“There are around 12,000 Aussies in Japan at the moment, but less than 100 businesses have a full-time presence. More could be achieved by basing a staff member there. The Japanese business psyche is such that if you have a person off-shore who’s a good operator, the local presence rates well from not just a servicing point of view, but the relationship building perspective – for Japanese in particular, the quality of the relationship is most important,” he says.
Austrade is holding its ‘Japan: Ripe for Re-assessment’ seminars in Australia.
The briefing dates are: Perth (Monday, 30 July), Adelaide (Tuesday, 31 July), Melbourne (Wednesday, 1 August), Sydney (Thursday, 2 August) and Brisbane (Friday, 3 August).
Catalogue launch in August
TVH Australasia will launch its new all-Australian Quick Reference Parts Catalogue to the industry in August.
According to Rob Avenell, chief executive officer, the listing will be of major benefit to both technicians and parts professionals. It is focused on frequently used parts in the Australian market, is fast and easy to use and reflects the vastly increased range that TVHA now carries as a result of its parent company’s major acquisitions in the USA.
40% expect to change hands within next decade
Around 40% of Australian businesses expect to change hands within the next 10 years due to a rapidly ageing population, with many family businesses coming to the end of their current life-cycle.
According to the survey released on Tuesday by business consultant Grant Thornton International, 52% of these businesses forecast a sale to occur within the next three to five years.
The survey found that a trade sale or merger was the most likely way for a business to change hands, both scoring 22%. This was followed by a management buy-out/buy-in at 20%, sale/pass to a family at 18%, sale to employees at 13%, or private equity at 12%.
Almost half (47%) of Western Australian businesses surveyed anticipate a change of ownership in the next decade, followed by 41% in Victoria, 40% in South Australia and NSW and 36% in Queensland.
The findings were part of a global survey of 7,200 owners of medium-sized businesses in 32 countries. The highest business churn was found in South Africa at 52%, followed by New Zealand (51%), Canada (50%), the Philippines (48%) and then Australia.
Linfox strengthens logistics business
Linfox is set to buy Melbourne-based company, Westgate Logistics, for an undisclosed sum to strengthen its warehousing and supply business for the retail and fast-moving consumer goods sector.
The acquisition of Westgate, the third for Linfox in 12 months, provides the transport company with further opportunity for organic growth, particularly through Westgate's retail customers.
Westgate is a privately owned business. The company manages 11 distribution centres across Australia and has more than 1,200 staff.
Linfox founder Lindsay Fox says that following the purchase, Linfox will have more than 13,000 employees and operate in 11 countries in the Asia Pacific.
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Speedshield’s Fleet Weigh product to address loaders/packers responsibility in Road Transport
In both Australia and New Zealand government transport authorities have included Transport Loaders / Packers in the “Chain of Responsibility” for breaches of road laws and stated that they may be held legally liable for any such breaches. In particular Loaders / Packers have a responsibility for ensuring the vehicle’s load does not cause vehicle mass limits to be exceeded. Fleet Weigh ensures loaders / packers have taken all reasonable steps to prevent a road vehicle exceeding its set mass limit.
Click here for the full text of this release, including pictures.
CenturyYuasa introduces Australian materials handling industry to PosiCharge fast charging technology.
CenturyYuasa has announced their partnership with AeroVironment to bring the successful US brand of fast chargers, PosiCharge to Australian shores.
Click here for the full text of this release, including pictures.
The 3rd Trans Middle East 2007 Egypt Exhibition and Conference
The 3rd Trans Middle East 2007 Egypt Exhibition and Conference will take place on Wednesday 28 and Thursday 29 November 2007 at the luxurious 5 star InterContinental Citystars Cairo - attracting 350 international cargo handling conference delegates together with 50 international exhibitors and sponsors in a concurrent 2 days international Trade Exhibition.
Click here for the full text of this release, including pictures.
CRAYLER Forklifts: Designed to be better…..Built to PALFINGER Standards!
Behind every CRAYLER feature is PALFINGER’S dedicated, respected pool of specialists – crane engineers, forklift engineers, tailgate engineers – the best minds in the business, worldwide.
Click here for more information on this product, including pictures.
Nissan Forklift AC Platinum Pallet Trucks Efficiently Increase Performance And Comfort
Nissan Forklift’s newest generation of Walkie/Rider pallet trucks, the Platinum RPX Series, incorporates advanced AC power technology for increased performance and efficiency. Its AC drive motor means maintenance is greatly reduced while increasing performance and overall battery life. In addition, the RPX Series is ready for the future, with demonstrated ability to provide environmentally friendly performance and reliability using hydrogen fuel cell power. These rugged pallet trucks are available in both 6,000-lb. and 8,000-lb capacities.
Click here for more information on this product, including pictures.
Kristof Bolle, TVH Forklift Parts NV
Kristof Bolle, 33, started his materials handling career with TVH Forklift Parts NV almost 10 years ago. He speaks four languages and as OEM & e-commerce manager, established a project that introduced TVH’s all-in-one Quick Source software to forklift parts customers.
Click here for the full Industry Profile feature, including pictures.
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